Dubai Print Shop will perform a basic design check on files submitted for printing. However, it is the customer’s responsibility to ensure that all artwork and files are print-ready.
We do not assume liability for design errors, misspellings, or incorrect information in the customer’s artwork.
Printing results may vary slightly from the colors displayed on your screen or provided in a physical sample due to differences in color calibration, materials, and printing processes.
We recommend high-resolution images (300 DPI or higher) for best print quality. Low-resolution images may result in pixelation or reduced print quality.
Dubai Print Shop guarantees the quality of our products. If you receive a product with manufacturing defects or errors on our part, please contact us within seven days of receiving the order to arrange for a replacement or refund.
We use high-quality materials, but certain products may have variations in texture or appearance due to the nature of printing materials.
Turnaround times vary based on the product, quantity, and specifications. We will provide estimated delivery times upon order confirmation.
While we make every effort to meet delivery deadlines, we are not responsible for delays caused by factors beyond our control, such as shipping delays, weather conditions, or technical issues.
Payment is required in full at the time of placing the order, unless otherwise agreed upon in writing.
We accept various payment methods, including credit/debit cards and electronic transfers. Payment details will be provided upon order placement.
We offer delivery services throughout the UAE. Shipping fees may apply and will be specified at the time of ordering.
Delivery times may vary depending on the destination. We will provide an estimated delivery date upon order confirmation.
It is the customer’s responsibility to provide accurate delivery information. Dubai Print Shop is not responsible for delivery delays or issues caused by incorrect address details.
Cancellation requests must be submitted in writing and will be accepted only if production has not commenced. Once production begins, cancellations may not be possible.
Refunds or replacements will be considered in cases of manufacturing defects or errors on our part, as determined by Dubai Print Shop.
Returns must be initiated within seven days of receiving the order. Please contact our customer service team to request a return authorization.
Dubai Print Shop reserves the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review these terms before placing an order.
By placing an order with Dubai Print Shop, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer service team before proceeding with your order. Your satisfaction is our priority, and we are committed to providing high-quality printing services.